Privacy Policy for ALFleX
SUS America, Inc. (dba “ALFleX”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using this website, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you fill out forms on our website (e.g., contact forms), we collect personal details such as your name, email address, phone number, and any other information you choose to provide.
- Tracking and Cookies: We use tracking technologies such as cookies to collect information about your browsing activity on our site. This data helps us analyze website traffic and improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service.
- To send updates, marketing communications, or promotional materials (with your consent).
- To improve the functionality and user experience of our website through analytics.
3. Information Sharing
SUS America, Inc. does not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Choices
- Opt-out of Communications: If you no longer wish to receive marketing communications from us, you may opt-out by following the instructions provided in the communication.
- Cookie Management: You can control how cookies are used by adjusting your browser settings. However, disabling cookies may affect the functionality of certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or practices of these websites.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, with the effective date at the top. We encourage you to review this policy regularly.
8. Contact Information
If you have any questions or concerns about this privacy policy or your personal information, please contact us at:
SUS America, Inc.
1822 Brummel Avenue, Elk Grove Village, IL 60007, USA
Email: sales@alflex.sus.co.jp
Collection and use of personal information
“Personal information” refers to information that can identify a specific individual, such as company name, department in charge, name, address/telephone number, and e-mail address. This personal information shall be obtained by appropriate means and will be used only within the scope of the following purposes, excluding matters handled as exceptions by law.
- Providing information regarding our products and services and providing suggested products and services
- Requests for surveys and questionnaires regarding products and services and their use, and subsequent communications
- Various communications and inquiries necessary for business purposes
- Creation of statistical data
Regarding provision of personal information
Our company will provide personal information entrusted to us to third parties other than our business outsourcing partners and business partners, in a form that allows individuals to be identified, unless we have the prior consent of the individual or for other legitimate reasons. I don’t want to do that. In addition, when providing personal information to a third party based on this, we are obligated to appropriately manage the information by contract etc. to prevent the personal information from being leaked or re-provided by the third party.
Disclosure, correction, and deletion of personal information
If you wish to disclose, correct, or delete the personal information you have provided, we will respond promptly within a reasonable range as soon as we confirm that the request is from the person indicated by the personal information. Our company will not change the contents of personal information we have received without the consent of the individual. However, this does not apply to changes or deletions in the event that the information we have received is determined to be clearly incorrect, or deletion of information deemed inappropriate for the operation of this website. Please check the following points when requesting disclosure, etc.
- Please contact us after specifying the personal information you wish to disclose.
- If we cannot confirm that the request is from the individual, we will not be able to respond to the disclosure.
- For disclosure, in addition to handling fees, we may charge actual expenses such as postage costs.
- Disclosures, etc. will only be accepted by mail using the contact information below.
Regarding updates to our efforts to protect personal information
Our company may change its approach to personal information protection due to changes in laws and regulations. In that case, we will post the latest information on our website.